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Privacy Policy

Last updated: [12 08 2025]

1) Who We Are

Tofido (“Tofido”, “we”, “us”, or “our”) provides design, web development, e‑commerce, hosting, and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when individuals visit our website, contact us, or engage our services.

Contact: [email protected]

2) Scope

This Policy applies to personal information processed by Tofido in connection with:

  • Visits to our website and pages that link to this Policy.
  • Service inquiries, proposals, project engagements, and support interactions.
  • Marketing communications (where permitted) and events/webinars we host or attend.

3) Information We Collect

a) Information You Provide

  • Contact details: name, email, company, job title.
  • Project information: requirements, goals, content or assets you share, timelines, budgets.
  • Support communications: requests, notes, follow‑ups, feedback.
  • Billing context: invoicing details and transaction confirmations (we do not store full card data; payments are processed by PCI‑compliant providers when applicable).

b) Information Collected Automatically

  • Usage data: IP address, device/browser type, pages viewed, time on site, referring pages.
  • Cookies/technologies: session identifiers, preferences, analytics data (see “Cookies & Similar Technologies”).

c) Information from Third Parties

  • Referral sources or partners who introduce you to us.
  • Analytics/marketing platforms that provide aggregated performance insights.
  • Public sources (e.g., professional profiles/website) relevant to B2B outreach.

4) Legal Bases for Processing (where applicable)

  • Contract: to respond to inquiries, provide proposals, deliver services, and support.
  • Legitimate interests: secure our website, improve services, conduct reasonable B2B communications.
  • Consent: non‑essential cookies, marketing emails, and testimonials when required.
  • Legal obligations: tax/accounting, compliance with lawful requests.

5) How We Use Personal Information

  • Provide, manage, and improve services, projects, and support.
  • Communicate proposals, updates, service notices, and transactional messages.
  • Protect security and integrity, detect fraud or misuse, and manage access controls.
  • Analyze site performance and service quality to improve experience.
  • Send marketing communications (with opt‑out), announcements, or event invitations where permitted.
  • Meet legal, regulatory, and compliance obligations.

6) Cookies & Similar Technologies

We use cookies and similar technologies to operate our site, remember preferences, analyze performance, and, where used, measure campaigns. You can manage non‑essential cookies through our banner (where required) or adjust browser settings. Blocking cookies may affect certain features.

7) How We Share Information

We do not sell personal data. We may share information with:

  • Service providers acting on our behalf (e.g., hosting, email, CRM, analytics, payment processing, error monitoring, backups), bound by confidentiality and data protection terms.
  • Professional advisors (e.g., legal, accounting, insurance) as needed.
  • Business transactions: in a merger, acquisition, or asset sale, subject to appropriate protections.
  • Legal compliance: to comply with applicable law, enforce our terms, or protect rights, safety, and security.

8) International Transfers

Where data is transferred across borders, we implement appropriate safeguards (e.g., standard contractual clauses or equivalent mechanisms) and assess our vendors’ privacy/security posture.

9) Retention

We keep personal information only as long as needed for the purposes outlined in this Policy, including providing services, maintaining records, meeting legal obligations, and resolving disputes. Marketing data is retained until you unsubscribe or request deletion, subject to legal requirements.

10) Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or to object to certain processing, as well as to withdraw consent where processing is based on consent. To exercise rights, contact: [email protected]. We may verify your identity before fulfilling a request. You can also lodge a complaint with your local supervisory authority where applicable.

11) Marketing Preferences

You can opt out of marketing emails at any time by using the unsubscribe link in the message or contacting us. We may still send transactional or service notices when necessary to deliver services.

12) Security

We use reasonable technical and organizational measures to protect personal information, including access controls, encryption in transit, patching practices, backups, and incident response procedures. No method is entirely secure; we strive to reduce risk and respond promptly to issues.

13) Third‑Party Links

Our site may link to third‑party sites or services. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

14) Children’s Privacy

Our services are designed for business use and are not directed to children. We do not knowingly collect personal information from children under applicable age thresholds. If you believe a child has provided information, contact us to request deletion.

15) Regional Disclosures

Certain jurisdictions (e.g., EU/UK GDPR, California CCPA/CPRA, Brazil LGPD, various APAC/MEA regimes) provide additional rights or disclosures. If these apply to you, you may have rights as outlined in Section 10. For details on legal bases, transfer mechanisms, or opt‑out rights (e.g., sale/share under CPRA, if applicable), contact: [email protected]. Where required, we will honor recognized consent signals for cookies/processing and provide region‑specific options.

16) Changes to This Policy

We may update this Policy to reflect changes in laws or our practices. The “Last updated” date will change, and we may provide additional notice where required.

17) Contact

Privacy Contact: [email protected]

Cookie Summary (High Level)

You can expand this later into a dedicated Cookie Policy page.

  • Essential: required for core functionality and security.
  • Analytics: help us understand site usage and improve performance.
  • Preferences: remember settings like language or previously viewed pages.
  • Marketing (if used): measure campaign effectiveness and audience reach.

Where required, the banner will let you accept or reject non‑essential cookies. You can also use browser settings to manage cookies.